Privacy Policy
Effective Date: [02-November-2024]
At Easy Brights OPC Pvt. Ltd., we are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and disclose your personal information.
Information We Collect
We collect personal information from you through various sources, including:
- Customer registration at our store: This may include your name, address, phone number, email address, and purchase history.
- Mobile application: Depending on the features you use, this may include your location, device information, and usage data.
- Call center interactions: We may record calls for quality assurance and training purposes. This may include your name, phone number, and the details of your inquiry.
- Website: We collect information through cookies and similar technologies, including your IP address, browser type, and browsing activity.
How We Use Your Information
We use your information to provide and improve our services, including:
- Order fulfillment: Processing and delivering your orders and informing you about the status of your order.
- Personalized service: Recommending products and services that may interest you.
- Marketing communications: Sharing new products, services, offers, and promotions with you via telephone calls, WhatsApp messages, text messages, and email.
- Customer feedback: Conducting research and surveys to improve our services.
- Website improvement: Analyzing website traffic and usage patterns to enhance your online experience.
Legal Basis for Processing
We process your personal information with your express consent. By submitting your information, you agree that we can use it for the purposes outlined in this Privacy Policy.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
Cookies
Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to manage cookies. For more detailed information, please refer to our [Cookie Policy ]
Embedded Content
Our website may include embedded content from other websites (e.g., videos, images, articles). These websites may collect data about you, use cookies, and monitor your interaction with the embedded content.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information.
- Objection: You can object to the processing of your personal information.
- Legal compliance: Our policy complies with relevant data protection laws like GDPR (if applicable) and local Indian privacy laws.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
[email address-(Disputes@easybrights.com)]
